Frequently Asked Questions

About the product

What is the Whipped Lash Shampoo?

A cloud-soft whipped foam created for a simple, refreshing lash-care routine. It helps remove oil, makeup and everyday buildup from the lash line. Each bottle contains 100 ml / 3.4 fl oz.

Who is it for?

It is made for lash-care routines with lash extensions, lash lifts and natural lashes.

How often should I use it?

Use it daily or every other day, especially after makeup, sweating or swimming.

How do I use it?

Wet your lashes with lukewarm water, apply a small amount of foam to a soft lash brush or your fingertips, gently cleanse the lash line and lashes with your eyes closed, rinse thoroughly, then let your lashes dry and brush them into place. See the full steps on the product page.

I just got lash extensions or a lash lift. When can I start using it?

Follow your lash artist's aftercare instructions for when you can first get your lashes wet. Your artist knows your lashes best.

Is it safe to use around my eyes?

The product is for external use only. Avoid direct contact with eyes. If contact occurs, rinse well with water. Stop use if irritation occurs. Keep out of reach of children.

Orders & shipping

Where do you ship from?

Orders ship from Dorado, Puerto Rico.

Where do you ship to?

We ship within the United States, including Puerto Rico, and to select international destinations. Available shipping options and rates are shown at checkout based on your address. See our shipping information.

The product shows as sold out. How do I get one?

Enter your email on the product page and we will let you know as soon as it is available.

I have a question about my order.

We are happy to help. Contact us with your order number and we will get back to you.

Studio services

Do you offer lash services?

Yes. Velamore is also a lash and brow studio in Dorado, Puerto Rico. Request an appointment.